Reference

Privacy Policy For Your Account

Your account details, wallet references and device activity receive clear handling under the pakong86 Privacy Policy.

Account dataWallet recordsCookie choicesAccess requests
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pakong86 Privacy Policy For Your Account
HELP WITH PRIVACY

Get Help With Your Data Request

A clear support route matters when your account record or wallet reference needs attention. We can help you identify the right request, explain which details are held for account access, and direct questions about cookies, verification or retention to the appropriate team. Use the account support path while signed in where possible, so we can match the request to your account safely. If you connect from Yogyakarta, the same privacy request process applies.

Team online

Account request

Ask us to access, correct or clarify personal details connected with your pakong86 account. Include the phone number used during verification and a short description of the requested change, but do not send your password or wallet PIN.

Wallet record

For a DANA, OVO, GoPay or QRIS record, tell us the payment rail, date and reference shown in your account. We use those details to locate the relevant status without asking you to disclose private wallet credentials.

Privacy question

Questions about cookies, device data or retention can be raised through our account help path. We will explain the purpose involved and tell you whether a request can be completed, limited or retained for a lawful operational reason.

DATA HANDLING

How We Protect Your Privacy Choices

Privacy is handled through practical account controls rather than vague promises. We separate information used for sign-in, payment status, security checks and service support, then limit access to the purpose involved.

Collection purpose

We collect account details to create access, complete phone verification and respond to support requests. Device signals help us recognise sign-in patterns, while payment references help us match DANA, QRIS or bank transfer status without needing your wallet password.

Cookie controls

Cookies and similar browser data may remember sign-in preferences, support session security and show whether a page has loaded correctly. You can adjust available browser choices, although restricting some cookies may affect account access or the way privacy settings are saved.

Account security

Phone verification adds an account step before access is completed. Keep your sign-in details private and contact support if a device, phone number or session looks unfamiliar. We do not ask you to place a password or wallet PIN in a request.

Payment references

We use payment references to check whether a DANA, OVO, GoPay, QRIS, virtual account or bank transfer action belongs to the correct account. The record supports status checks, but it does not require us to collect your private wallet credentials.

Retention period

We retain information for the time needed to provide account access, settle a support question, protect against misuse or meet a lawful operational requirement. When a record is no longer needed for those purposes, our handling process addresses its removal or restriction.

Change requests

You can ask us to correct inaccurate details, explain a data use or discuss deletion through the support path. We may need to confirm account ownership before acting, and where local law permits, we will explain any reason a record must remain.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account questions you may have before opening access or using the lobby from Indonesia. We keep the wording practical: what we collect, how wallet references are handled, what cookies do, how requests are checked and where local law affects an outcome. If your situation is not listed, use the support route above.

It covers account details, phone verification, device and browser data, cookie choices, payment references and support records. The policy also explains retention, security handling and how to request access, correction or deletion where local law permits.

Phone verification helps us complete account access and connect a request to the correct account. We use the record for sign-in security and support checks, not as a request for your password or private DANA, OVO, GoPay or QRIS credentials.

Yes. The Privacy Policy covers references connected with QRIS, DANA, OVO and GoPay, as well as bank transfer and virtual account steps. We use those references to check status and match activity to your account without collecting wallet PINs.

We may receive technical details from the browser or device used for account access, such as session signals and basic settings. This helps protect sign-in activity and keep privacy choices available; it does not mean we need access to private files on your device.

Use the account support path and state whether you want access, correction or an explanation of a data use. Include the verified phone number and relevant account detail. We may confirm ownership first, then respond according to the Privacy Policy and local law.

You can submit a deletion request through support. We will assess which records can be removed and which must remain for account security, payment status or a lawful operational need. Where local law permits, we will explain the result and any limits.

Raise a cookie question through account help and tell us which browser or device path you used. You can also adjust available browser settings. Some restrictions may prevent privacy choices or sign-in preferences from being saved correctly.

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